An integrated Fuzzy DEMATEL and Fuzzy Cognitive Maps approach for the assessing of the Industry 4.0 Model

Today, organizations are experiencing problems due to advancements in the environment, community, economy, and technology. In future, physical virtual systems, including whole chain from product design distribution customers feedback will be required overcome for organizations. Thus, companies need comprehend apply Industry 4.0. The most frequently encountered situation literature is absence of research based on practical experience 4.0 processes. this study, analysis 9 concepts (Strategy, Leadership, Customers, Products, Operations, Culture, People, Governance, Technology) performed by utilizing fuzzy DEMATEL AHP methods. As a result both methods, Technology, Operations Strategy obtained as three important same rank There no significant change other concepts. Although close rankings considering interaction between avoid shortcomings consensus method, ranking method preferred use input Fuzzy Cognitive Maps (FCMs). Then relation map formed their alternative scenarios created FCMs defuzzified total matrix data. scenarios, it more useful processes transfer resources activities concerning Strategies, aim predict maturity levels future employing methodology. Thanks introduced model integration FCMs, an insight provided into which should prioritized about